Welcome PDMA Ignite Innovation Summit Attendees

Thank you for attending Creating Customer Magic: How to Infuse a VOC Mindset to Fuel Insights for Innovation. We hope you enjoyed this presentation by Applied Marketing Science (AMS) President and Managing Principal John Mitchell.

Our supervised, finetuned LLM is revolutionizing VOC research—don’t miss out! Schedule a complimentary consultation with John Mitchell to learn more:


Stay in the loop with AMS

Join our mailing list and get the resources you need to transform your innovation strategy with AI - delivered straight to your inbox. Our insights experts are ready to meet you wherever you may be on your innovation journey!


John Mitchell, CCXP

John Mitchell, CCXP

President & Managing Principal

As a leader in the Insights for Innovation practice at AMS, John has over 20 years’ experience in marketing strategy, market research, and innovation. He specializes in research to support new product development and customer experience design, and has led engagements across the globe. John has also trained and coached hundreds of AMS clients to develop their in-house insight capabilities. He is a CXPA Certified Customer Experience Professional and a RIVA-trained focus group moderator. John has spoken at various conferences on topics including patient journey mapping, machine learning for medical and B2B markets, and conjoint analysis, among others. Read John’s full bio here.