The AMS Difference
What Makes Us Different?
Anyone can collect data, but true innovators know that success hinges on asking the right questions, digging deep to understand implications, and transforming research into action. For more than 30 years, Applied Marketing Science (AMS) has helped product developers, customer experience professionals, and executives use customer insights to develop better products and services. With roots in the MIT Sloan School of Management, we take pride in utilizing systematic and cutting-edge methodologies. Our team is experienced in difficult markets with complex value chains and sophisticated customers, as well as in broad consumer markets with extensive segments and usage occasions. Whether you need top-notch research to inform urgent decisions, or you want to make customer insights a core competency of your team, AMS can help you.

We Invented
Voice of the Customer
Founded in 1989 by Prof. John Hauser of the MIT Sloan School of Management, AMS remains true to our academic roots. As originators of the Voice of the Customer (VOC) methodology, we are experts in leading VOC engagements and training teams in how to build their own VOC capabilities.

are Rooted in Academia
Clients choose us for our systematic, proven methods developed by leading scholars of marketing science and management, adapted for practical application and refined over decades in real-world cases. Our research methods have been proven to work, repeatedly over thousands of client engagements.

We Provide More
Than Just Data
AMS is a consulting partner that delivers actionable insights linked to recommendations. Clients value us as a partner in their innovation efforts. Our consultants are consistently recognized for their flexibility and creativity in finding ways to uncover the insights our clients need to make critical decisions.
In Good Company
Applied Marketing Science works with some of the most well-known, successful companies in the world.




Our World Class Team
AMS in Your Inbox
Don’t miss out. Stay up-to-date on our latest thinking and learn about upcoming workshops, webinars and events.
Did We Mention We're Award-Winning?
AMS was presented with the prestigious Next Gen Market Research (NGMR) Disruptive Innovation Award for Most Innovative Research Method.

Our World Class Team
Our world class team of consultants makes us stand out in the noise. We have a passion for market research and are ready to meet you wherever you are on your journey to customer-inspired innovation.

AMS in Your Inbox
Don’t miss out. Stay up-to-date on our latest thinking and learn about upcoming workshops, webinars and events.

Did We Mention We're Award-Winning?
AMS was presented with the prestigious Next Gen Market Research (NGMR) Disruptive Innovation Award for Most Innovative Research Method.
Ready to work with our dynamic experts?