Interested in Conducting Virtual Research or Training Your Team During COVID-19?
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Voice of the Customer
Your customers are a goldmine of insights. But, chances are, your current research only scratches the surface of its potential. In this one-minute video, learn how AMS’s renowned Voice of the Customer process uncovers the game-changing insights you need for more successful products
Led by veteran product development and market research experts, Andrea Ruttenberg, Ph.D. and Kristyn Corrigan, this course will introduce Voice of the Customer (VOC) market research and teach you how to use it to accelerate innovation in your business. The course is delivered in a lively, interactive virtual format with numerous hands-on activities.
12 – 14 October 2021
1 – 3 February 2022
The onset of the COVID-19 pandemic in March 2020 catalyzed a step-change in telehealth usage, as healthcare providers (HCPs) closed their offices to all but the most urgent cases.